Percent of business in Illinois by line:
Commercial: 62% Personal: 38%

Are you currently appointing new agents? Yes.

What type of agency is your company looking for? Agency P&C volume minimum $5 million; heavy Personal Lines and small/medium Commercial accounts.

What are your premium volume requirements? $500,000 written premium.

Are you currently doing any niche-marketing program? No.

What is your company's most aggressive line of business? Small commercial lines and personal lines.

Do you use credit scoring? Yes, for new business personal lines.

Do you currently download/upload with your agencies? Yes.

What methods do you use to distribute your insurance products? Independent Agents.

What do you think makes your company different, or stand out from all the rest in Illinois? Why would an agent want to contract with your company? Strong underwriting company; proven long-term stability; reputation as a stable market in standard lines of business.

What are the major ways in which you are interfacing electronically with your agents today? We upload from Applied, download to many vendors and we utilize our proprietor system, which can be Internet or dial-up. Overall, we are pleased with our interface.