Percent of business in Illinois by line:
Personal: 100%

Are you currently appointing new agents? Not at this time

What type of agency is your company looking for? See above

What are your premium volume requirements? See above

Are you currently doing any niche-marketing program? No.

What is your company's most aggressive line of business? Non-standard Auto

Do you use credit scoring? We will be introducing Score in 2004.

Do you currently download/upload with your agencies? Yes

What methods do you use to distribute your insurance products? Independent Agents

What do you think makes your company different, or stand out from all the rest in Illinois? Why would an agent want to contract with your company? 1. Agency Automation 2. Superior Customer Service 3. Best Rating A++

If we had agents agree to sell homeowners policies with actual cash value endorsements, would you write more business in southern Illinois? Presently we do not write homeowners insurance.

What are the major ways in which you are interfacing electronically with your agents today? Are you please with the results? Quoting, policy rating, uploading, communication. Very pleased.