Rockford Mutual Insurance Company
www.rockfordmutual.com
PO Box 5626
Rockford , IL 61125-0626
Contact: Ricardo J. Terrones
Phone: (815) 229-1500
rterrones@rockfordmutual.com

Percent of business in Illinois by line:

Commercial: 30% Personal: 70%

Premium Volume: $28 million

Are you currently appointing new agents? Yes

What type of agency is your company looking for? Main street agencies with proven track record of profitability and growth. Potential for producing a balanced book of business and will also consider appointments for Personal Lines or Commercial lines only.

What are your premium volume requirements? (In profit sharing? In life?) No absolute minimum requirement however, looking for agents that are committed to reaching $100,000 within two years. Minimum level for profit sharing is $75,000.

Are you currently doing any niche-marketing program? No niche marketing. Strive to be competitive across all lines; personal, commercial and farm.

What is your company’s most aggressive line of business? Emphasis is on Personal Auto and small main street commercial.

Do you use credit scoring? Credit scoring is used in our underwriting and pricing process for new and renewals.

What methods do you use to distribute your insurance products? Rockford is committed to the independent agency distribution channel.

 What do you think makes your company different, or stand out from all the rest in Illinois ? Why would an agent want to contract with your company? Our commitment to independent agents has remained steady over the years and have delivered on our promise to policyholders since 1896.

If we had agents agree to sell homeowners policies with actual cash value endorsements, would you write more business in southern Illinois ? We offer actual cash value coverage and will write business wherever our underwriting and pricing guidelines allow us to be profitable.

Please list your Marketing Representatives and the territory they cover:

Shane Heeren-northern Illinois and southern Wisconsin

Dave Hamblin-central Illinois

Mike Richardson-southern Illinois

Do you plan on retaining your current profit sharing agreements? Yes, however we will do what’s necessary to comply with any future regulatory changes.

Do you offer the ability for agents to integrate third-party reports into their comparative rating process? Yes

If yes, with what vendors have you developed and/or signed on to provide this technology? MI-Assistant and Priority Data

Do you offer single-entry new business upload from either comparative raters and/or management systems?

Is it in development?

Do you provide rates and assistance to comparative rating vendors? Yes

What kind of assistance? Communication and testing

Do you work with comparative rating vendors to improve accuracy? Yes

Do you test vendor rates? Yes

What is your current real-time rating strategy? Personal Auto thru our website

Do you offer the ability to quote and/or issue new business? Yes

Which lines? Personal Auto

Can the transaction be bound online? Yes

Can your agents service in-force policies? Yes

Which lines? All lines

Describe the service transactions available: Policy, claims and billing inquiry

Do you publish agent manuals and policy forms on-line? Yes

Do you have upload? Yes

Which lines? Personal Auto

Do you support policy download? Yes

Which lines? Personal lines

Do you support direct bill commission statement download? No

Which agency management systems do you work with? Applied, AMS and MI-Assistant

Live Systems? Yes

Do you support real time service for inquiry? Yes

Which lines? All lines

Claims? Yes

Billing? Yes

Do you have real time endorsement capabilities? No

Do you support either Transformation Station, Transact Now or other technologies? No

Please outline the top 3 technology initiatives your company will be implementing to benefit agency workflows, and describe how these initiatives will benefit the agency.

1. Additional quoting and submission for new business via website.

2. Endorsement processing via website.

3. Bridge technology from comparative raters and agency management systems.

All are intended to make it easier to conduct business with Rockford Mutual and improve efficiency.